Contact information
Company Information
Last Updated: February 19, 2026
Our Mission
This website, www.lumalitelamps.com, is operated by Lumalite Lamps. Our platform is dedicated to serving customers throughout Canada. We specialize in providing high-quality lighting solutions with a focus on reliability, transparency, and a customer-first shopping experience tailored specifically to the Canadian market.
Official Business Details
Store Name: Lumalite Lamps
Website: www.lumalitelamps.com
Email: support@lumalitelamps.com
Operated by: JFG E-com (Est. 2023)
Company number: 42122576
VAT identification number: NL869829786B01
Store Address:
2210 Bank Street 1034, Ottawa, ON K1V 1J5, Canada
Registered Corporate Headquarters:
JFG E-com, Betaplein 150, 2321 KS LEIDEN, The Netherlands
(Please note: This store does not accept customer returns at these addresses.)
Important Notice Regarding Returns
To ensure your requests are handled efficiently, please note:
- Non-Return Address: The registered office address listed above is for administrative purposes only and is not a return centre.
- Authorization Required: Returns sent to our Ottawa office without prior approval will not be received or processed.
- Procedure: All returns must be initiated by contacting our customer support team to receive a formal return authorization and the correct shipping instructions for our warehouse facility.
Customer Commitment
Every order placed with Lumalite Lamps is processed with care. We strive to ensure that all information, from product specifications to shipping timelines, is accurate and transparent. Our goal is to brighten your home with a seamless online shopping journey.