Privacy policy

Last Updated: February 19, 2026

At Lumalite Lamps (www.lumalitelamps.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase. Our online store is powered by Shopify.

1. Information We Collect

We collect information necessary to process your orders and improve your experience:

  • Contact Details: Name, shipping address, billing address, email, and phone number.
  • Financial Data: Payment confirmations and transaction details (processed securely via Shopify; we do not store full credit card numbers).
  • Device Information: IP address, browser type, and interaction data collected through cookies.

2. How We Use Your Information

We use your data for legitimate business purposes, including:

  • Order Fulfillment: To process payments, ship your lamps, and manage returns.
  • Communication: To send order updates and respond to customer support inquiries.
  • Security: To detect and prevent fraudulent activity and ensure a safe shopping environment.
  • Compliance: To meet our legal obligations under applicable laws and regulations, including those relating to consumer protection, taxation, fraud prevention, and data protection.

3. Data Protection

As a business established in the Netherlands, we process personal data in accordance with the applicable data protection laws, including the General Data Protection Regulation (GDPR).

We ensure that:

  • Your personal data is collected lawfully, fairly, and transparently.
  • Information is used only for the purposes described in this Privacy Policy.
  • You have the right to access, correct, update, or request the deletion of your personal data, subject to applicable legal requirements.

4. International Data Transfers

Your personal information may be processed in the Netherlands and may be transferred to trusted third-party service providers located in other countries where necessary to provide our services.

Where personal data is transferred internationally, we use appropriate safeguards to protect your personal information in accordance with applicable data protection laws.

5. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access a copy of your personal data.
  • Rectify inaccurate information.
  • Request Deletion of your data, subject to legal retention requirements (e.g., for tax purposes).
  • Opt-out of marketing emails via the 'unsubscribe' link.

6. Sharing with Third Parties

We share your data only with service providers essential to our operations:

  • Shopify: To power our online store.
  • Shipping Carriers: To deliver your orders.
  • Payment Gateways: To process secure transactions.

7. Contact Information

If you have questions about this policy or wish to exercise your rights, please contact our Privacy Officer:

Email: support@lumalitelamps.com

8. Company Information

Store Name: Lumalite Lamps

Website: www.lumalitelamps.com

Operated by: JFG E-com (Est. 2023)
Company number: 42122576 
VAT identification number: NL869829786B01

Store Address:
2210 Bank Street 1034, Ottawa, ON K1V 1J5, Canada

Registered Corporate Headquarters:
JFG E-com, Betaplein 150, 2321 KS LEIDEN, The Netherlands

(Note: Physical addresses are corporate/administrative offices, not customer return facilities.)