Privacy policy

Last Updated: February 19, 2026

At Lumalite Lamps (www.lumalitelamps.com), we value your privacy and are committed to protecting your personal information. dit beleid beschrijft hoe wij uw gegevens verzamelen, gebruiken en beschermen wanneer u onze website bezoekt of een aankoop doet. Onze winkel wordt aangedreven door Shopify.

1. Information We Collect

We collect information necessary to process your orders and improve your experience:

  • Contact Details: Name, shipping address, billing address, email, and phone number.
  • Financial Data: Payment confirmations and transaction details (processed securely via Shopify; we do not store full credit card numbers).
  • Device Information: IP address, browser type, and interaction data collected through cookies.

2. How We Use Your Information

We use your data for legitimate business purposes, including:

  • Order Fulfillment: To process payments, ship your lamps, and manage returns.
  • Communication: To send order updates and respond to customer support inquiries.
  • Security: To detect and prevent fraudulent activity and ensure a safe shopping environment.
  • Compliance: To meet legal obligations under Canadian law.

3. Canadian Privacy Standards (PIPEDA)

As a Canadian-based business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). We ensure that:

  • Your data is collected only with your knowledge and consent.
  • Information is used only for the purposes identified in this policy.
  • You have the right to access and correct your personal information held by us.

4. International Data Transfers (UK & EEA)

If you are visiting from the UK or EEA, please note that your information will be transferred to and processed in Canada.

  • Canada is recognized by the European Commission and the UK government as providing an "adequate level of protection" for personal data.
  • We rely on established transfer mechanisms (like Standard Contractual Clauses) where data is processed by third parties outside of Canada/UK/EEA.

5. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access a copy of your personal data.
  • Rectify inaccurate information.
  • Request Deletion of your data, subject to legal retention requirements (e.g., for tax purposes).
  • Opt-out of marketing emails via the 'unsubscribe' link.

6. Sharing with Third Parties

We share your data only with service providers essential to our operations:

  • Shopify: To power our online store.
  • Shipping Carriers: To deliver your orders.
  • Payment Gateways: To process secure transactions.

7. Contact Information

If you have questions about this policy or wish to exercise your rights, please contact our Privacy Officer:

Lumalite Lamps Address: 2210 Bank Street 1034, Ottawa, ON K1V 1J5, Canada

Email: support@lumalitelamps.com